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Unified Communications to optimise team collaboration

The remote working movement has revolutionised the way small businesses operate, making Unified Communications (UC) solutions and cloud-based VoIP phone systems essential for success. UC integrates cloud-based voice systems, creating a seamless collaboration experience from end to end. A robust UC solution incorporates carrier-grade infrastructure with access to advanced telephony features such as call forwarding, call routing, IVR, call recording, call analytics, AI integration, custom hold music, and more.

 

Adapting and Thriving in a Post-Pandemic World

During the pandemic, businesses had to swiftly adapt and get creative with collaboration. Now, in a post-pandemic world, they seek to build even more comprehensive cloud-based voice and team collaboration solutions to meet the needs of both customers and employees.

Traditional physical phone and PBX systems are becoming outdated, with an increasing number of small to enterprise-level businesses opting for UC solutions that offer flexibility for remote teams and efficiency for brick-and-mortar operations.

Seamless Collaboration in a Hybrid Working Environment

Effective organisational collaboration has always been crucial, and it becomes even more critical in today’s hybrid and remote working environment. Teams must collaborate seamlessly as if they were in the same room, without delays or disruptions.

As technology continues to evolve, maintaining flexibility in connecting and working together productively requires continuous innovation. The vision for many organisations is a ‘anywhere, anytime, on any device’ workforce, and implementing cloud-based Voice is the key to ensuring seamless connectivity across devices and work environments.

 

Partnering with Access4 for Expert Support

To achieve an end-to-end telephony experience, it’s more than just deploying Microsoft Teams. Many small and medium-sized businesses need the support of a trusted partner to guide them through the connectivity journey and streamline the implementation and ongoing use.

That’s why we’ve partnered with Access4, a specialist Voice and Unified Communications Provider. They possess a deep technical understanding of Telephony and Cloud-based Voice solutions, along with vast experience in delivering optimal support through their purpose-built SASBOSS™ platform, featuring best-of-breed technologies from Microsoft, Cisco, and more.

With this partnership, we can further support your business with the Voice and Telephony experience tailored to your organisation’s needs. Unified Communications solutions consolidate all communication on a single platform, and Access4’s SASBOSS™ effectively manages, maintains, and secures your phone system and collaboration tools.

Choosing Access4 offers several advantages over typical large phone carriers:

  • Access to an enterprise-level, carrier-grade solution at an affordable cost, with the flexibility to scale up or down based on your business growth needs.
  • Activate advanced telephony features for call handling, management, and increased productivity.
  • Experience pain-free porting for new offices and business phone systems.
  • Benefit from Geo-redundant solutions to support your business continuity plan.
  • Transition away from aging, expensive PBX solutions with Access4’s cost-effective cloud-based IP telephony.

Simplifying Your Hybrid/Remote Working Solution

Working with Access4 and its Unified Communications platform, SASBOSS™, removes the guesswork from planning and implementing a robust hybrid/remote working solution. Allow us to help you eliminate the headaches of setting up new offices or collaboration strategies so that you can focus on excelling in your business.

 

Contact Us Today

If you’d like to hear more about the benefits of Unified Communication, or implement it for your business, reach out to us.